Dwarapala

Case Study

Preparing for ISO 27001:2022 Certification - Strengthening Information Security for an Insurance Company

A prominent insurance company sought to enhance its information security management system (ISMS) to comply with the latest ISO 27001:2022 standard. As cybersecurity threats to customer data intensified, and regulatory requirements evolved, the company turned to Proteksi Siber Global to guide them through the preparation process for ISO 27001:2022 certification.

What Was the Challenge?

Operating in a highly regulated industry, the insurance company was responsible for safeguarding vast amounts of sensitive customer data, including personally identifiable information (PII) and financial details. While basic security measures were in place, they lacked a unified ISMS that could ensure compliance with ISO 27001:2022 standards and protect against emerging cyber threats. Additionally, the company’s dispersed infrastructure, including regional offices and remote agents, made consistent policy enforcement a challenge.

How Did Proteksi Siber Global Assist the Client in Preparing for ISO 27001:2022 Certification?

Proteksi Siber Global delivered a comprehensive, structured service to prepare the insurance company for ISO 27001:2022 certification, focusing on building a resilient ISMS tailored to the client’s business model.

Here’s how we delivered

  1. Comprehensive Assessment: We conducted a thorough gap analysis and risk assessment to identify vulnerabilities and prioritize actions.
  2. ISMS Framework Development: We designed an ISMS that aligned with ISO 27001:2022 requirements and the company’s operational needs.
  3. Control Implementation: We implemented essential security controls, including data encryption, access management, and MFA.

  4. Employee Training: We provided targeted training to ensure all employees understood their role in maintaining security.
  5. Internal Audits and Monitoring: We conducted regular audits and implemented continuous monitoring to ensure ongoing compliance.
  6. Certification Readiness: We supported the company through the certification process, ensuring all documentation was in order.

What Was the Benefits of ISO 27001:2022 Preparation on the Client?

The ISO 27001:2022 preparation process provided several key benefits for the insurance company:

  • Enhanced Data Protection: Stronger controls and a unified ISMS protected sensitive customer data.
  • Increased Trust: Certification boosted the company’s reputation and customer confidence.
  • Operational Efficiency: Streamlined security processes improved efficiency and reduced the risk of breaches.

Key Takeaways from the ISO 27001:2022 Initiative

Proteksi Siber Global’s expertise helped the insurance company successfully prepare for ISO 27001:2022 certification. The new ISMS not only ensured compliance with industry regulations but also provided a strong foundation for ongoing security and operational improvements. The certification bolstered the company’s reputation and positioned it as a leader in information security within the insurance sector.

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